Attendee Management System

At RegOnline we pride ourselves in offering a superior attendee management system.  With an online attendee management system, you can increase your attendance by 21% for your next event with less work and less time.  At RegOnline, we offer a secure, easy-to-use, fully customizable attendee management system that will make getting your next event off the ground much easier and far less chaotic. 

To help you get started, we’d like to offer you a 5-point checklist to ensure that you get the most out of your attendee management system:

1. Provide 24 hour, anytime/anywhere access
To make sure that you reach attendees at the best time possible, give prospective attendees anytime/anywhere access to your event information.  This way they can easily find, refer back to, and recommend your event to others when it is most convenient for them. An online attendee management system increases the ease of access, enhancing the chances of people making a decision to attend your event.

2. Provide more payment solutions
More payment options equals more attendees—each person has a preferred method of payment that, if not offered, will cause them to hesitate or not enroll at all.  People are feeling increasingly more comfortable making credit card payments online, so offer ALL five of the major credit cards (Visa, Master Card, Amex, Diners & Discover); however, many are still wary that their information will be stolen (even on a secure site) or that their payment will just not go through at all, so let attendees pay with checks, echecks, and PayPal as well. 

3. Supply ‘one-stop shopping’
One of the main reasons people don’t register for events on their first visit to it’s website is that they want to check into travel arrangements before they commit to attending.  Offering hotel booking and flight arrangement options in your online registration, means you will convince more people to register right away, minimizing the potential to forget about your event.

4. Send immediate confirmations
Use you attendee management system to send attendees instant confirmation of their completed and received registration: it will increase your attendees’ confidence in referring others to attend your event as well as showing them that they are recognized.  To do this you need to make sure your attendee management system will allow you to set up an automated email so that you do not constantly have to check in while doing other important tasks.

5. Offer a self-service option
With an automated attendee management system, users can make changes to their registrations online rather than having to call or email the event organizer. By giving the attendee more control, more people will register because they won’t feel locked into their registration preferences, and it will reduce staff time spent managing these changes.